Privacy Policy

Privacy Policy

Business Privacy Policy for Red Meet Event Services Ltd

In line with the introduction of the General Data Protection Regulation (GDPR) effective from May 2018.  Red Meet Event Services Ltd outline its Business Privacy Policy to ensure we continue to provide services inline with the EU and UK governments. We issue this notice in the interest of transparency over how we use (“process”) the data that we collect from clients/customers (“you”).

Personal Data – for these purposes mean any information relating to an identified or identifiable person.

The information we may collect about you

We will collect, store and use the below information to assist in our daily duties

  • name
  • job title
  • company/organisation name
  • contact information including email address / telephone number / postal address
  • demographic information such as postcode, preferences, and interests
  • other information relevant to customer surveys and/or offers
  • Delegate information relevant to any conference, event, training, accommodation we place/manage on behalf of our clients/customers
  • membership of a trade union or association
  • bank details for the purpose of paying a venue/supplier

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and for the following reasons:

  • internal record keeping
  •  information to improve our products and services
  • we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. No contact will be made to delegates or information stored about said delegates attending a conference/meeting without written consent
  • from time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • we may use the information to customise the website according to your interests.
  • provide the necessary information to third parties (hotels, venues) for the purpose of completing your requests, this can include contracts, proposals, rooming lists and dietary requirements
  • if requested by appropriate external regulators and authorities (HMRC and Police)

Duration of storage of personal data

We will keep personal data for no longer than strictly necessary, having regard to the original purpose for which the data was processed. In some case’s we will be legally obliged to keep your data for a set period

Example – Correspondence with HMRC, as we are obliged to keep these records for not less than 3 years after our financial year end.

Your rights in relation to personal data – You have the right to request your personal data is deleted if:

  • it is no longer necessary for us to store that data having regard to the purposes for which it was originally requested
  • you object to the processing of the data for good reason which are not overridden by another compelling reason for us to retain the data
  • the data was unlawfully processed
  • the data needs to be deleted to comply with a legal obligation
  • in circumstances where we rely solely on your consent to process the data (and have no other legal basis for processing data), you withdraw your consent to the data being processed

However, we can refuse to comply with a request to delete personal data where we process that data if : –

  • to comply with a legal obligation or the performance of a public interest task or exercise of official authority
  • for public health purposes in the public interest
  • for archiving purposes
  • the exercise or defence of legal claims 

 

Data Controller

For data protection purposes the “data controller” means the person or organisation who determines the purposes for which and the manner in which any personal data are processed.

The data controller is Red Meet Event Services Ltd, 10 Croft Avenue, Crossflatts, Bingley, West Yorkshire, BD16 2DT

Our Data Protection officers are Simon Brown & Anthony Cleckner who can be contacted on simon@redmeet.co.uk or anthony@redmeet.co.uk alternatively call 07342985515

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online, this includes

  • used for the sole purpose of Red Meet Event Services Ltd
  • maintained electronic security
  • pin protected lap tops and mobile phone devices

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at simon@redmeet.co.uk

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to Simon Brown, 10 Croft Avenue, Crossflatts, Bingley, West Yorkshire, BD16 2DT

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Complaints

Where you take the view that your personal data are processed on a way that does not comply with the GDPR, you have a specific right to lodge a complaint with the relevant supervisory authority. The supervisory authority will then inform you of the progress and outcome of your complaint. The supervisory authority in the UK is the ICO.